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Tag Archives: Pamela La Gioia

3 Factors to Consider When Implementing a Virtual Call Center Program

3 Factors to Consider When Implementing a Virtual Call Center Program.

After a post I made in December, 2013, asserting that Christmas is the perfect time to find home-based customer service work, I spoke with a call center manager, Sean Hawkins, to see if he agreed. He was able to give me some valuable insight from the business end of a call center.

Working From Home Requires Heightened Professionalism

Net-Temps – Working From Home Requires Heightened Professionalism.

Home-based employment has come a long way since envelope stuffing and craft assembly. Many companies are now starting out and staying online, which has led to a dramatic increase in the number and variety of home-based jobs.

The Complete Guide to Mastering Your Video Interview

The Complete Guide to Mastering Your Video Interview

According to a 2011 Aberdeen Group study, two-way virtual interviews are the most common and preferred type of interview for connecting with remote candidates.How do you ace one of these two-way virtual interviews? For starters, you recognize that it is a real interview. All the same rules of being interviewed in person apply: know the company’s background, prepare your answers for difficult questions about yourself. Here are 10 other tips to ensure that you make it through a virtual interview without a hitch: