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3 Factors to Consider When Implementing a Virtual Call Center Program

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3 Factors to Consider When Implementing a Virtual Call Center Program.

After a post I made in December, 2013, asserting that Christmas is the perfect time to find home-based customer service work, I spoke with a call center manager, Sean Hawkins, to see if he agreed. He was able to give me some valuable insight from the business end of a call center.

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